Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 1, 2026
vonWolf Graphics ("vonWolf Graphics," "we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, store, and protect information.
This Privacy Policy explains what information vonWolf Graphics may collect, how we use it, when we may share it, and the choices available to you.
vonWolf Graphics is located in Rancho Cucamonga, California.
Privacy Contact: info@vonwolfgraphics.com
1. Information We Collect
Depending on how you interact with vonWolf Graphics, we may collect the following categories of information.
Information You Provide Directly
You may provide information when you:
- Submit a contact form
- Request information about our services
- Schedule a consultation
- Purchase or subscribe to a service
- Communicate with us by email or other communication methods
- Provide information required to set up or manage a website
- Upload or provide files, images, documents, brand assets, or other project materials
- Subscribe to marketing communications
- Request customer support
- Provide information necessary to establish or maintain a customer relationship
This information may include:
- Name
- Business name
- Email address
- Phone number
- Mailing or business address
- Project information
- Business and brand information
- Website information
- Account or login information that you choose to provide for website management
- Files and other materials you provide
- Communications between you and vonWolf Graphics
- Other information you voluntarily provide
We only request information that is reasonably necessary for the purpose for which it is collected.
Payment and Billing Information
When you purchase a vonWolf Graphics service or subscription, payment and billing information may be processed through our billing and payment service providers.
vonWolf Graphics currently uses Zoho Billing through vonWolf.co for billing and subscription management.
Payment information may include billing details and transaction information. We generally do not directly store complete payment card numbers or other sensitive payment credentials on our own systems when those details are processed by our payment providers.
Payment and billing providers may collect and process information according to their own privacy policies and terms.
Website and Account Information
When providing website design and management services, you may provide vonWolf Graphics with access to information necessary to perform the services you purchase.
Depending on the services you use, this may include:
- WordPress administrator accounts
- Website hosting accounts
- Website files and databases
- Website analytics information
- Domain information
- DNS information
- Website configuration information
- Search engine optimization information
- Website content
- Other accounts or systems that you specifically authorize us to access
vonWolf Graphics will only access third-party accounts or systems that you provide access to or authorize us to access for the purpose of providing services.
We do not seek access to unrelated personal accounts or information.
Information Collected Automatically
When you visit vonwolfgraphics.com, certain information may be collected automatically through cookies, pixels, tags, analytics technologies, and similar technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic information
- Date and time of visits
- Website interaction information
- Information about how visitors navigate and use the website
We currently use technologies and services including:
- Google Analytics
- Google Ads
- Google Tag Manager
- Meta/Facebook Pixel
These services may collect information about your activity on our website and may use cookies or similar technologies.
2. How We Use Information
vonWolf Graphics may use collected information to:
- Provide and manage requested services
- Process purchases and subscriptions
- Manage billing and payments
- Schedule and conduct consultations
- Communicate with customers and prospective customers
- Respond to questions and support requests
- Create, maintain, and manage customer websites
- Perform website maintenance and updates
- Manage website hosting and related services
- Deliver requested design work
- Process customer-provided files and information
- Maintain customer accounts and service records
- Improve our website, services, and customer experience
- Understand website traffic and visitor behavior
- Measure advertising and marketing performance
- Deliver relevant advertising
- Send marketing or promotional communications when permitted
- Detect, prevent, and address fraud, abuse, security issues, or technical problems
- Comply with legal obligations
- Enforce our agreements and protect our rights
- Perform other purposes disclosed at the time information is collected
We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy without providing appropriate notice.
3. Cookies and Similar Technologies
vonwolfgraphics.com may use cookies and similar technologies to operate the website, understand how visitors use the website, measure marketing performance, and support advertising.
Our current technologies may include:
Google Analytics
Google Analytics helps us understand website traffic and visitor behavior, such as which pages are visited and how visitors interact with our website.
Google Ads
Google Ads may be used to measure advertising performance and help us understand whether visitors who interact with our advertising subsequently interact with our website.
Google Tag Manager
Google Tag Manager helps us manage website tags and tracking technologies.
Meta/Facebook Pixel
Meta/Facebook Pixel may be used to measure advertising performance, understand website activity, and support advertising campaigns.
Third-party services may use cookies or similar technologies according to their own privacy policies.
You can control or restrict cookies through your browser settings. Restricting cookies may affect certain website functionality or measurement capabilities.
4. Marketing Communications
If you voluntarily provide your contact information, we may use it to communicate with you about:
- Services you have requested
- Your customer account
- Projects or consultations
- Billing or account matters
- Service updates
- Promotional opportunities
- News and other marketing communications
We may use a third-party email marketing or customer communication platform to manage these communications.
The specific platform may change as our business develops.
You can unsubscribe from promotional email communications by using the unsubscribe instructions included in the applicable message or by contacting us at info@vonwolfgraphics.com.
Transactional, account, billing, security, or service-related communications may still be sent when necessary to provide services or manage your relationship with us.
5. How We Share Information
vonWolf Graphics does not sell personal information as a business practice.
We may disclose information to third parties when reasonably necessary to operate our business and provide requested services.
These third parties may include:
- Billing and payment processors
- Website hosting providers
- Domain and DNS providers
- Website management and software providers
- Scheduling and appointment providers
- Email and communication providers
- Customer relationship management or marketing platforms
- Analytics providers
- Advertising platforms
- Cloud storage and file management providers
- Technology and security providers
- Professional advisors
- Government authorities or law enforcement when legally required
These service providers generally receive information necessary to perform services on our behalf and are not authorized to use that information for unrelated purposes beyond what is permitted by their applicable agreements and law.
6. Customer Website Information
If you purchase website design or management services from vonWolf Graphics, we may receive access to information belonging to your website or online business.
This may include website content, administrator credentials, hosting information, analytics information, domain information, and other information that you provide or authorize us to access.
We use this information to:
- Build or modify your website
- Maintain your website
- Manage hosting
- Make requested updates
- Troubleshoot technical issues
- Perform website maintenance
- Implement agreed-upon SEO or analytics services
- Provide other services you have purchased
vonWolf Graphics only accesses third-party systems to the extent necessary to provide the services you have authorized.
You are responsible for ensuring that you have the legal right to provide us with access to any information, accounts, content, files, or systems that you provide.
7. Customer-Provided Personal Information
Some website management or design projects may involve information belonging to your customers, employees, clients, website visitors, or other individuals.
For example, a website that we build or manage may contain forms, customer records, analytics, or other information collected through your website.
When vonWolf Graphics processes information on your behalf as part of providing website services, you remain responsible for determining what information your business collects and for establishing the appropriate privacy notices, consents, policies, and practices for your own customers.
Our access to that information is limited to what is reasonably necessary to provide the services you have authorized.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain customer relationships
- Complete transactions
- Maintain appropriate business and financial records
- Resolve disputes
- Enforce agreements
- Comply with legal, tax, accounting, or regulatory requirements
- Protect our legitimate business interests
- Maintain security and prevent fraud
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal or contractual requirements.
9. Data Security
vonWolf Graphics uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Access controls
- Account authentication
- Secure communications
- Password protection
- Restricted access to customer systems
- Security practices provided by our technology and service providers
No method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
If we become aware of a security incident affecting personal information, we will respond in accordance with applicable law.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, platforms, or applications.
Examples may include payment services, scheduling services, social media platforms, analytics services, advertising platforms, and other tools.
Once you leave vonwolfgraphics.com or interact directly with a third-party service, that third party's privacy policy and terms may apply.
vonWolf Graphics is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
11. California Privacy Rights
California residents may have privacy rights under the California Consumer Privacy Act, as amended, depending on whether the law applies to the business and the individual circumstances.
These rights may include, subject to applicable exceptions and verification requirements:
You may have the right to request information about:
- The categories of personal information we collect
- The categories of sources from which personal information is collected
- The purposes for collecting or using personal information
- The categories of third parties with whom personal information is disclosed
- The categories of personal information disclosed for business purposes
- Specific pieces of personal information we have collected about you, subject to applicable exceptions
- Right to Delete
You may have the right to request deletion of personal information that we have collected from you, subject to exceptions permitted by law.
For example, we may need to retain certain information to complete a transaction, provide a service, comply with legal obligations, maintain records, or protect our rights.
Right to Correct
You may have the right to request correction of inaccurate personal information that we maintain about you.
Right to Opt Out of Sale or Sharing
vonWolf Graphics does not sell personal information as a business practice.
We also do not currently share personal information for cross-context behavioral advertising in exchange for money or other valuable consideration.
If our practices change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
Right to Limit Use of Sensitive Personal Information
California law may provide consumers with the right to limit certain uses and disclosures of sensitive personal information.
vonWolf Graphics does not intentionally collect sensitive personal information through the website unless it is reasonably necessary for a service you request or another permitted business purpose.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising privacy rights provided by applicable California law.
For example, we will not deny you goods or services, charge you different prices, or provide a different level or quality of service solely because you exercise a privacy right, except where permitted by applicable law.
California privacy rights and their applicability can change as laws and regulations change.
California law also provides exceptions and limitations to these rights.
The CCPA applies only to businesses meeting its applicable requirements. California's current guidance identifies thresholds and other applicability requirements, so this Privacy Policy does not represent that vonWolf Graphics is necessarily subject to every CCPA obligation at all times.
12. How to Submit a California Privacy Request
To submit a privacy request, contact:
Email: info@vonwolfgraphics.com
Please clearly identify the nature of your request, such as:
- Request to Know
- Request to Delete
- Request to Correct
- Other privacy request
We may need to verify your identity before completing certain requests. The verification information we request will depend on the nature of your request and the information associated with your account or records.
We will only use information provided for verification for purposes reasonably necessary to verify and process your request, protect against fraud, or as otherwise permitted by law.
We will respond to verified requests within the time periods required by applicable law.
If you use an authorized agent to submit a request on your behalf, we may require appropriate documentation demonstrating the agent's authority to act for you.
13. Do Not Sell or Share
vonWolf Graphics does not currently sell personal information as a business practice and does not currently share personal information for cross-context behavioral advertising in exchange for money or other valuable consideration.
If our practices change in a way that triggers applicable opt-out requirements, this Privacy Policy and the applicable website controls will be updated.
14. Children's Privacy
vonWolfgraphics.com is intended for businesses, entrepreneurs, and other adults.
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
15. Do Not Track
Some web browsers provide a "Do Not Track" signal or similar browser preference.
Because there is currently no universally accepted standard for responding to these signals across all websites and services, vonWolf Graphics may not respond to every browser-based Do Not Track signal.
Where required by applicable law, we will honor applicable privacy preference signals in accordance with the law and our current technical capabilities.
16. Business Transfers
If vonWolf Graphics is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
Any successor or acquiring entity may continue to use information in accordance with this Privacy Policy or provide appropriate notice regarding changes in privacy practices.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this policy.
If we make material changes to how we collect, use, or disclose personal information, we may provide additional notice when required by applicable law.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:
vonWolf Graphics
Rancho Cucamonga, CA 91730
United States
Email: info@vonwolfgraphics.com
We aim to keep our privacy practices straightforward, transparent, and easy to understand.